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Shipping Policy, Fees, Refunds and Returns

The Magic Guild DOES NOT lease or rent any of the items offered in its store. All items within our store are listed at and with a clear PURCHASE/SALE PRICE. As such, ALL PURCHASES/SALES ARE FINAL and All Items are SOLD AS IS and subject to AVAILABLITY at the time a Buyer’s order is processed and not the date of the order.

Refund/Replacement/Return Policy:

*Prior To Shipping:

A Buyer may cancel their order at any time prior to shipping and obtain a full refund.

*After Shipping, Upon Delivery:

Cancelling your order at the time of delivery or immediately after Delivery has been made.

DO NOT OPEN THE PACKAGE FOR ANY REASON.

 If present, verbally advise the Delivery Person for the Carrier Service at the time of delivery, that delivery is declined and to return the package to sender or:

 If not present, write “RETURN TO SENDER” on the exterior of the un-open package and turn the package back over to the Carrier Service and:

Notify The Magic Guild that you are cancelling your order. Upon notice from the Carrier Service that they are in possession of the order and returning it; we will issue the Buyer a full refund. (minus Shipping Fees)

 

*Purchased item(s) that arrive damaged and/or broken:

Purchased item(s) that arrive damaged and/or broken will be replaced at no additional cost to the Buyer. Buyer MUST notify us within 72 hours or 3 calendar days of receiving the purchased item(s) for the Replacement Offer to be Valid.

*All items sold by The Magic Guild are sold “AS IS” and subject to availability. All orders are processed in the order in which they are received. Because of bulk purchases of single items, an item may become or may go out of stock when a Buyer's order is processed. If a purchased item(s) should go out of stock, The Magic Guild will notify the Buyer, at the email address supplied, that the item(s) is currently out of stock and is on back order. The Buyer will have the choice of waiting for the item(s) to be restocked and shipped or to a partial or full refund. Refunds apply only if the item(s) is out of stock and is on back order at the time the Buyer's order is processed.*

 

*Requirements for a Full Refund:

*ANY AND ALL CLAIMS/REQUESTS FOR FULL REFUND(S) MUST BE MADE WITHIN 30 DAYS OF THE ORDER DATE.*

*The purchased item(s) shall be returned to The Magic Guild at the following address:

The Magic Guild

1981 SW McAllister Ln

Port St Lucie, Fl 34953

* Item(s) must be in new condition.

* Item(s) must be returned with all original packaging or/and accessories.

*Media/Electronic item(s) (for example: movies, music, video games, software or items which contain, have or use any electric and/or electronic component(s) must be unopened, still in their plastic wrap and still sealed.

 

*Request for Refunds after 30 days:

*The purchased item(s) shall be returned to The Magic Guild at the following address:

The Magic Guild

1981 SW McAllister Ln

Port St Lucie, Fl 34953

* Item(s) must be in new condition.

* Item(s) must be returned with all original packaging or/and accessories.

*Media/Electronic item(s) (for example, movies, music, video games, software or items which contain, have or use any electric and/or electronic component(s) must be unopened and still in their plastic wrap.

* All Shipping Fees incurred for the return of the item(s) shall be the responsibility of the Buyer.

* Item(s) received new and still in their plastic wrap shall be subject to a 15% restocking fee.

* Items received damaged, broken, used and not in their plastic wrap and/or unsealed shall be subject to a 25% fee.

* As Shipping Carriers are third parties and their fees and rates are separate from the cost of the item(s), at no time shall the original shipping fee(s) be refunded.

Request for Refunds after 60 Days:

NO request for refund(s), either full or partial, after 60 days shall be authorized or granted by The Magic Guild.


 

 

The Magic Guild 2004-2017 All Rights Reserved

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